Aamar what makes TS go to zero instead of retaining last reading?
Noticed same thing today on Cl all symbols went to zero at 9:54:26, at 10:06:28 first reading of +10 on CL, then at 10:08:09 all together! That’s over 14 minutes!
Just would like to understand what condition triggers TS to go to zero.
We took a few days to investigate this, the only way our developers could replicate this is if TickStrike lost connection likely due to WIFI going down or some other connection based region.
Let me know times in ET if this happens again we’ll continue to observe
I am also having this ‘0’ problem. As I have a lot of meters open I can see it resetting all the meters to zero and it stays zero until it lights up again. See pictures below.
Sounds good, just for the record the ping time to TS servers (I assume in Chicago) @62ms same on two different computers.
Ping to broker on East coast (I’m on west coast) averages 89 ms.
Sorry to say today at @ 10:15 ET all my pop out windows went to zero!
All pop outs were set to 10, being RTY was sideways was adjusting just the two, RTY and GC, pop outs to 3 thru the main (1.0.0.60) master window, minimized that window and pop outs on all markets went to zero.